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  • Do you ship internationally? Yes! If your option doesn’t appear on checkout, email Everything is made and shipped from the UK.
  • How long will my order take to arrive? A standard order should only take 4-7 working days to arrive within the UK, but depending what you order, please allow 2-3 weeks. It’s hard to be precise, as the majority of items are made to order. Please allow more time for international orders and bespoke items.
  • Is everything handmade? Every product we sell will have something about it that is handmade – therefore making it completely exclusive to big PINK boutique and not purchasable anywhere else. For example, the t-shirts are not hand-sewn from scratch; we make designs and get them printed by a 3rd party. Although, some of our shirts have embellishments that will have been sewn by hand.
  • Are you fast fashion? No! Nothing is produced in bulk. Many items are made completely from scratch, while everything else is made to order.
  • There’s a problem with my order! Do you offer refunds? Email with your info and let’s sort it out for you.
  • Is this a womens’ clothing brand? Everything is unisex! Wear what you like; we make items for people – not genders.
  • How do I order a custom piece? Email and let’s talk!
  • Do you have a PR list? We’re always looking for content creators for our blog and more. If you have something to offer, get in touch! Email
  • Our privacy policy can be found here.